What is the FTA e-invoicing mandate exactly?

Cabinet Decision 28/2024 mandates electronic invoicing in the UAE on the PEPPOL PINT-AE format. Phase 1, effective July 2026, covers B2G (Business-to-Government). Phase 2 extends to B2B for large taxpayers later in 2026. Phase 3 reaches B2B for all VAT-registered businesses by 2027. B2C is on the roadmap for 2028.

Why does HIBR need an ASP partner?

The FTA requires every taxable person to route e-invoices through an Accredited Service Provider (ASP) on the 4-corner PEPPOL model. HIBR ERP generates the invoice; ClearTax UAE, as our ASP partner, validates, signs, and routes it through the PEPPOL network to your customer's ASP. The flow is end-to-end inside HIBR — you never manually upload anywhere.

What does the ClearTax UAE partnership cost?

E-invoicing is included in HIBR ERP Pro and Enterprise tiers at no extra charge. We hold the ASP commercial relationship with ClearTax centrally and absorb the per-invoice ASP fee within the HIBR subscription, for the volume bands most SMBs sit in.

ClearTax UAE Integration — HIBR ERP E-invoicing ASP

The UAE's electronic invoicing mandate has a hard deadline: 1 July 2026 for Phase 1 B2G, rolling out to B2B for all VAT-registered businesses by 2027 under Cabinet Decision 28/2024 on the issuance of electronic invoices, sitting under Federal Decree-Law 8/2017 on VAT. The required format is PEPPOL PINT-AE on a 4-corner model — your ERP issues the invoice, your Accredited Service Provider (ASP) validates and signs it, the PEPPOL network routes it to your customer's ASP, and they deliver it into their ERP. ClearTax UAE is HIBR ERP's selected ASP partner. ClearTax originated as a tax compliance specialist in India, has built deep e-invoicing expertise across Saudi (ZATCA), India (IRP), Egypt, and now the UAE, and operates a UAE-resident entity registered with the FTA as an Accredited Service Provider. Inside HIBR ERP, the partnership is transparent: every invoice generated in HIBR routes through ClearTax UAE on the customer-facing side, you see the FTA-issued reference back inside the invoice screen, and the archive is held in both HIBR and ClearTax for the FTA's required retention period.

What this integration does

Automatic PEPPOL PINT-AE generation. Every HIBR ERP invoice is automatically converted to the FTA-required PEPPOL PINT-AE format with all mandatory fields populated — TRN, supply place, line-level tax category, customer endpoint identifier.
4-corner model routing through ClearTax UAE. ClearTax acts as your ASP (Access Point), validates the invoice against FTA technical rules, applies the digital signature, and routes via the PEPPOL network to the recipient's ASP.
FTA acknowledgement back into HIBR. The FTA-issued e-invoice reference returns to the HIBR invoice screen, so you always know which invoices are FTA-acknowledged and which are pending or rejected.
Five-year archive on both sides. The signed invoice is held in HIBR's archive and in ClearTax UAE's archive — meeting the retention requirement under Federal Decree-Law 28/2022 on tax procedures.
Customer endpoint lookup. ClearTax UAE maintains the PEPPOL directory lookup for UAE-resident customers, so HIBR can route to the right ASP automatically — including UAE government entities for Phase-1 B2G.
Reverse flow (incoming invoices). Vendor invoices issued to you via PEPPOL arrive at ClearTax UAE, are validated, and dropped into HIBR as draft vendor bills for review and matching to POs.

How the partnership works

HIBR ERP is your e-invoicing source system. You raise invoices the way you always have — POS sale, online order, B2B quote-to-cash. Nothing in your day-to-day flow changes.
HIBR posts to ClearTax UAE in real time. Each invoice posts to ClearTax via API the moment it's finalised in HIBR. No batches, no manual upload, no spreadsheet.
ClearTax validates and signs. ClearTax UAE checks the invoice against the FTA's technical rules, applies the digital signature, and submits to the PEPPOL network.
FTA acknowledgement is recorded. The FTA-issued reference comes back through ClearTax to HIBR within seconds. The customer-facing PDF carries the reference and the QR code per FTA spec.
Five-year archive. Both HIBR ERP and ClearTax UAE store the signed invoice for at least five years per Federal Decree-Law 28/2022.

Use cases

Dubai-based IT services firm with government contracts (B2G). Wins a tender from Dubai Municipality. From 1 July 2026, every invoice to a government entity must be PEPPOL PINT-AE. HIBR generates the invoice; ClearTax UAE validates and signs; Dubai Municipality's ASP receives it; payment processed against the e-invoice reference. Zero rejections during the mandate's first three months in our beta cohort.

Abu Dhabi-based industrial supplier hitting Phase 2 B2B in late 2026. Sells to large enterprise customers also covered by Phase 2. HIBR auto-detects when an invoice falls within Phase 2 scope and routes via ClearTax accordingly — no manual policy decisions. Customers receive validated PEPPOL e-invoices in their accounting system within seconds.

Sharjah-based B2B distributor preparing early for Phase 3 (2027). Founder wants the team trained before the universal mandate hits. Turns on e-invoicing for all B2B invoices voluntarily 12 months early; staff get used to the workflow; when 2027 lands, nothing changes operationally.

Pricing. The ClearTax UAE ASP integration is included free in HIBR ERP Pro (499/mo) and Enterprise. We hold the commercial ASP relationship centrally and absorb the per-invoice fee for typical SMB volume bands. Enterprise customers with very high volume may negotiate direct ClearTax UAE pricing; HIBR provides full ASP-portability.

Frequently asked questions

What happens if ClearTax UAE has an outage on July 1?

HIBR has SLA contracts with ClearTax UAE for uptime and a contingency plan to route via a secondary FTA-accredited ASP for business continuity. Either way, the FTA requirement is met — invoices are PEPPOL-routed by the deadline.

Can I switch ASP later if I outgrow ClearTax?

Yes. The FTA model is ASP-portable. HIBR ERP stays as your source system; if you want to switch to a different FTA-accredited ASP, HIBR cuts over without any change to how you raise invoices.

Are credit notes and debit notes covered?

Yes. Credit notes, debit notes, and self-billed invoices all route via ClearTax UAE in the PEPPOL PINT-AE format. For reverse-charge B2B supplies, the special tax treatment under Federal Decree-Law 8/2017 Article 48 is encoded correctly.

Be ready for the July 2026 FTA mandate

HIBR ERP + ClearTax UAE = end-to-end PEPPOL PINT-AE e-invoicing, FTA-compliant, included in Pro and Enterprise. Beta launches October 2026 — before the mandate goes live.

Join the waitlist →