The two failure modes that bring a UAE retail or F&B counter to a halt are the wi-fi dropping during peak and the card terminal not speaking to the till. Both lose sales in the moment and leave a fragile end-of-day reconciliation that the owner has to rebuild from receipts and the bank app the next morning. HIBR ERP's POS is engineered to solve both. The interface is touch-first and runs on iPads, Android tablets, or x86 Windows tills; it caches the entire catalog, prices, and tax rates locally so a 30-minute internet outage is invisible to the customer. The Network International, Magnati, Geidea, and Mashreq card terminals are wired in natively — one tap on the till sends the amount to the terminal, the customer dips their card, the result returns to the till, and the receipt prints with the right approval code. At day-end, a single Z-report ties cash, card, and digital-wallet figures back to the GL — every cashier, every shift, every emirate.
How it works
- Touch-first POS interface. Optimised for 10–13 inch tablet screens and standard retail x86 tills. Big buttons, fast item search, modifier dialogs for F&B (no onion, extra cheese), variant pickers for retail (size, colour), and a one-tap checkout flow.
- Full offline mode. Catalog, prices, customer profiles, and tax rates are cached locally. When the connection drops, the POS keeps selling and queues transactions; when it returns, transactions sync upstream with FTA-compliant invoice numbering preserved.
- UAE card terminal integrations. Native adapters for Network International N-Genius, Magnati, Geidea, and Mashreq POS. Amount, currency, and tip flow into the terminal; approval code, masked PAN, and last-4 flow back into the receipt and the ledger.
- Receipt printers and cash drawer. ESC/POS support over USB, Bluetooth, and IP. Auto-drawer-open on cash sale. Receipts are bilingual Arabic + English, FTA-compliant for tax receipts under the FTA's invoicing rules.
- Multi-cashier, shift handover. Each cashier logs in with PIN. Cash float is reconciled on shift start and end. Manager overrides for discounts and voids are PIN-gated and audit-logged.
- Day-end Z-report. One screen, one signature, one PDF. Total sales, sales by payment type (cash / card / Apple Pay / Google Pay / WhatsApp link), VAT collected, refunds, voids, cash variance, and the GL summary — exported to the cloud and posted to the accounting ledger as a single batch entry.
UAE compliance details
The POS module is built so that every receipt and every shift closing complies with the FTA's documentation requirements:
- Federal Decree-Law 8/2017 on VAT (Article 65) — establishes the obligation to issue a Tax Invoice for every taxable supply. The HIBR POS issues a simplified Tax Invoice (compliant with Cabinet Decision 52/2017 Article 59 simplified-invoice rules) for retail sales under the 10,000 threshold and a full Tax Invoice above it.
- Cabinet Decision 52/2017 (Article 60) — defines the content of a Simplified Tax Invoice. HIBR's POS receipt carries all required fields (supplier name and TRN, date, item description, total before tax, total VAT, total).
- Federal Decree-Law 28/2022 on Tax Procedures (Article 4) — retention of records. POS transactions are archived in the immutable Document Vault for 7 years on Lite/Pro and 10 years on Enterprise.
- Federal Decree-Law 47/2022 on Corporate Tax — POS revenue flows to the CT return tagged by location (mainland vs free zone) so designated-zone exclusions are correctly applied.
- Cabinet Decision 74/2020 on AML/CFT — for high-value retail (precious metals, jewellery), HIBR's POS captures the buyer's KYC details above the threshold automatically and screens against TFS lists via the AML module.
Tier availability
Single-terminal POS with offline mode, card terminal integration, receipt printing, multi-cashier, and Z-report is on Lite (199/month) — enough for a single café, salon, or boutique. Pro (499/month) covers up to three terminals (typical mall + warehouse + back office setup) and adds WhatsApp invoicing from the till. Enterprise (14,990/year) is unlimited terminals, kitchen display systems, multi-location consolidated Z-report, and franchise / multi-entity support.
Use case
Frequently asked questions
Can I migrate from Loyverse, Square, or Vend to HIBR POS?
Yes. The white-glove migration imports catalog, modifiers, customers, and 24 months of transaction history from Loyverse, Square, Vend, Floreant, and Chromis. Most cafés are live on HIBR within 48 hours of migration kick-off.
Does the POS work with Apple Pay and Google Pay?
Yes — through the connected card terminal (Network, Magnati, Geidea, Mashreq), which accepts contactless including Apple Pay, Google Pay, and Samsung Pay natively. The till sees them as card payments with the wallet type tagged on the receipt.
Can I split bills across cards, cash, and a WhatsApp link?
Yes. The checkout supports split tender across cash, card (via integrated terminal), Apple/Google Pay, and a WhatsApp payment link to a Telr/PayTabs gateway. The receipt itemises each payment leg, and reconciliation balances on the Z-report.
A till that keeps working when the wi-fi doesn't
Offline-first POS with Network/Magnati/Geidea integration, multi-cashier, FTA-compliant receipts, and a Z-report that reconciles itself. Beta launches October 2026.
Join the waitlist →Related features: Inventory & Warehousing · Sales & Tax Invoicing · VAT Engine · Accounting & Bookkeeping · Network International integration · HIBR ERP pricing