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Feature · Point of Sale

POS: how HIBR ERP runs your UAE retail and F&B front of house

By Hibr AI Editorial Updated May 2026 7 min read

The two failure modes that bring a UAE retail or F&B counter to a halt are the wi-fi dropping during peak and the card terminal not speaking to the till. Both lose sales in the moment and leave a fragile end-of-day reconciliation that the owner has to rebuild from receipts and the bank app the next morning. HIBR ERP's POS is engineered to solve both. The interface is touch-first and runs on iPads, Android tablets, or x86 Windows tills; it caches the entire catalog, prices, and tax rates locally so a 30-minute internet outage is invisible to the customer. The Network International, Magnati, Geidea, and Mashreq card terminals are wired in natively — one tap on the till sends the amount to the terminal, the customer dips their card, the result returns to the till, and the receipt prints with the right approval code. At day-end, a single Z-report ties cash, card, and digital-wallet figures back to the GL — every cashier, every shift, every emirate.

How it works

  • Touch-first POS interface. Optimised for 10–13 inch tablet screens and standard retail x86 tills. Big buttons, fast item search, modifier dialogs for F&B (no onion, extra cheese), variant pickers for retail (size, colour), and a one-tap checkout flow.
  • Full offline mode. Catalog, prices, customer profiles, and tax rates are cached locally. When the connection drops, the POS keeps selling and queues transactions; when it returns, transactions sync upstream with FTA-compliant invoice numbering preserved.
  • UAE card terminal integrations. Native adapters for Network International N-Genius, Magnati, Geidea, and Mashreq POS. Amount, currency, and tip flow into the terminal; approval code, masked PAN, and last-4 flow back into the receipt and the ledger.
  • Receipt printers and cash drawer. ESC/POS support over USB, Bluetooth, and IP. Auto-drawer-open on cash sale. Receipts are bilingual Arabic + English, FTA-compliant for tax receipts under the FTA's invoicing rules.
  • Multi-cashier, shift handover. Each cashier logs in with PIN. Cash float is reconciled on shift start and end. Manager overrides for discounts and voids are PIN-gated and audit-logged.
  • Day-end Z-report. One screen, one signature, one PDF. Total sales, sales by payment type (cash / card / Apple Pay / Google Pay / WhatsApp link), VAT collected, refunds, voids, cash variance, and the GL summary — exported to the cloud and posted to the accounting ledger as a single batch entry.

UAE compliance details

The POS module is built so that every receipt and every shift closing complies with the FTA's documentation requirements:

Tier availability

Single-terminal POS with offline mode, card terminal integration, receipt printing, multi-cashier, and Z-report is on Lite (199/month) — enough for a single café, salon, or boutique. Pro (499/month) covers up to three terminals (typical mall + warehouse + back office setup) and adds WhatsApp invoicing from the till. Enterprise (14,990/year) is unlimited terminals, kitchen display systems, multi-location consolidated Z-report, and franchise / multi-entity support.

Use case

Dubai Marina café group, three outlets, 3.1M revenue. Was running Loyverse on iPads, with the card terminal living in its own world — staff manually keyed every card sale into Loyverse, the reconciliation never balanced, and end-of-day cash variance averaged 80–120 per outlet. Moved to HIBR Pro. Network N-Genius terminals now talk to the POS directly; the card amount, tip, and approval code populate the receipt without a keystroke. End-of-day variance is now under 5 per outlet on average. Z-reports from all three outlets consolidate into one cloud view at 11pm.
Tier mapping. Single-location retail/F&B fits on Lite. Multi-location (typical UAE pattern: 2–3 outlets) needs Pro. Franchise operators, kitchens with display systems, or 4+ terminals belong on Enterprise. See full pricing.

Frequently asked questions

Can I migrate from Loyverse, Square, or Vend to HIBR POS?

Yes. The white-glove migration imports catalog, modifiers, customers, and 24 months of transaction history from Loyverse, Square, Vend, Floreant, and Chromis. Most cafés are live on HIBR within 48 hours of migration kick-off.

Does the POS work with Apple Pay and Google Pay?

Yes — through the connected card terminal (Network, Magnati, Geidea, Mashreq), which accepts contactless including Apple Pay, Google Pay, and Samsung Pay natively. The till sees them as card payments with the wallet type tagged on the receipt.

Can I split bills across cards, cash, and a WhatsApp link?

Yes. The checkout supports split tender across cash, card (via integrated terminal), Apple/Google Pay, and a WhatsApp payment link to a Telr/PayTabs gateway. The receipt itemises each payment leg, and reconciliation balances on the Z-report.

A till that keeps working when the wi-fi doesn't

Offline-first POS with Network/Magnati/Geidea integration, multi-cashier, FTA-compliant receipts, and a Z-report that reconciles itself. Beta launches October 2026.

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Related features: Inventory & Warehousing · Sales & Tax Invoicing · VAT Engine · Accounting & Bookkeeping · Network International integration · HIBR ERP pricing

🇦🇪 Beta launches October 2026 · Join the waitlist Get early access →