HIBR offers free white-glove migration on every tier — Lite, Pro, and Enterprise — from any UAE accounting or ERP tool. This page is the help-center summary. For the full step-by-step migration story, see the main migration hub.
The migration path doesn't depend on which product you're leaving. It depends on what category of source system you're moving from, how much history you want preserved, and how much hands-on help you want from us.
~7–12 day playbook. CSV / API exports + UAE VAT history rebuild + tax-code mapping. Most-common UAE SMB migration. AI agent handles most of it; you review the COA mapping.
~12–14 day playbook. Multi-company consolidation common. XML / proprietary-format export approach preserves group hierarchy + cost-center allocations.
~10-day playbook. SKU catalog with variants, opening stock, sales history with cashier + terminal, payment-mix breakdowns, daily Z-reports. Paired with whatever accounting record you currently use.
~7-day playbook. Last filed VAT 201 + supporting workbook becomes opening balances. Outstanding invoices become AR; outstanding bills become AP; stock takes become inventory openings.
30-day discovery + 30-day migration project. Multi-emirate / multi-entity consolidation. Custom COA mapping, dedicated CSM-led migration, three training sessions. All bundled into Enterprise — no separate fee.
Have a non-standard source system or unique constraints (custom-built ERP, paper records, multi-currency holding company, multi-jurisdiction filing)? Email hello@hibr.ai with your current setup + entity count + history depth and we'll scope the migration with you — no charge for the conversation.
Every HIBR migration path preserves these 8 data domains:
| Lite (199/mo) | Pro (499/mo) | Enterprise (14,990/yr) | |
|---|---|---|---|
| Migration playbook PDF | ✓ | ✓ | ✓ |
| CSV import templates | ✓ | ✓ | ✓ |
| Email support during cutover | ✓ | ✓ | ✓ |
| Guided 60-min screen-share sessions | — | 2 sessions | Unlimited |
| HIBR pulls + maps data on your behalf | — | ✓ | ✓ |
| Side-by-side trial balance verification | — | ✓ | ✓ |
| Dedicated onboarding lead | — | — | 30 days |
| 30-day parallel-run with old system | — | — | ✓ |
| Multi-entity consolidation | — | — | ✓ |
| Custom field mapping for non-standard charts | — | — | ✓ |
| Source | Typical timeline | Why |
|---|---|---|
| other UAE accounting tools | 7 days | Both products UAE-built, data already in UAE shape |
| other UAE accounting tools | 10 days | Clean QBO exports + UAE VAT re-mapping |
| other UAE accounting tools | 10 days | Standard cloud exports + multi-currency handling |
| other UAE accounting tools | 12 days | Standard CSV exports + UAE VAT re-mapping |
| other UAE accounting tools | 14 days | XML export + multi-company consolidation common |
| other UAE accounting tools / other enterprise ERPs / D365 BC | 21-45 days | Partner-customization layers + richer underlying data require case-by-case handling |
White-glove migration is included free on Pro and Enterprise tiers — no separate migration fee. Lite tier customers self-serve from the migration playbook documentation. The cost of migration is included in the monthly subscription on the higher tiers.
Single-entity UAE SMB with 1-3 years of history: 7-14 calendar days from kickoff to cutover. other UAE accounting tools is fastest (7 days, UAE-shaped data). other UAE accounting tools takes longest (14 days, multi-company consolidation common). Multi-entity groups: budget 21-30 days.
8 data domains: chart of accounts, customers + suppliers, products + services, open invoices + bills, VAT history, inventory balances, bank balances, employees + payroll history. All migrated with full audit trail preserved.
No. Migration runs in parallel. You keep entering transactions in your old system while HIBR ingests historical data. On cutover day, you stop posting in the old system and start in HIBR. Enterprise tier extends parallel-running for 30 days post-cutover so your team can double-check entries.
HIBR rebuilds your VAT history transaction-by-transaction from your source data. Past quarters filed at FTA remain on FTA's side — HIBR gives you the same numbers in queryable form. Going forward, the next VAT 201 is generated by HIBR's engine. We never modify a past period you already submitted to FTA.
If migration runs over because of something on our side (data-quality issues we should have flagged earlier, integration not ready), the additional time is free. If it runs over because the source data is incomplete or you need to involve a tax agent, additional white-glove time may be charged on Enterprise tier (Lite + Pro extensions absorbed).
Yes — on Enterprise tier, case-by-case. These migrations require more upfront scoping because the source data is richer and partner-customization layers vary by deployment. Email hello@hibr.ai for a scoping conversation.