Does Quiqup cover all seven emirates?

Quiqup's same-day service is densest in Dubai, Abu Dhabi, and Sharjah, with coverage extending into Ajman, Umm Al Quwain, RAK, and Fujairah for next-day. HIBR ERP shows live coverage and ETA per drop-off pin at the moment you book, so you never quote a customer a window the courier cannot meet.

Can Quiqup collect Cash on Delivery and remit it through HIBR?

Yes. COD is supported. The driver collects cash (or accepts card via Quiqup's portable POS where available), Quiqup remits net of fees to your bank account, and HIBR reconciles each COD remittance line to the originating invoice — closing the loop automatically.

Is Quiqup the right courier for me, or should I use Aramex or Fetchr?

Quiqup is optimised for same-day intra-emirate flows: F&B prep-to-doorstep, fashion DTC, beauty, pharmacy. For inter-emirate or international air freight, Aramex is the standard choice. For high-volume e-commerce with returns, Fetchr is often preferred. HIBR ERP supports all three in parallel and routes each shipment to the most appropriate carrier.

Quiqup Integration — HIBR ERP | UAE Last-Mile Auto-Booked

Quiqup is the UAE's most established same-day last-mile courier. Founded in Dubai, regulated as a transport service provider, and operating a dense fleet across Dubai, Abu Dhabi, and Sharjah with extending coverage into Ajman, Umm Al Quwain, RAK, and Fujairah, Quiqup specialises in the kind of work that air-freight giants are too heavy for and that gig-economy apps are too unreliable for: scheduled or on-demand intra-emirate drop-offs, with a real driver, a real tracking link, and a real SLA. Its core constituencies are UAE-native F&B brands moving prep meals doorstep, fashion DTC startups, beauty subscription boxes, pharmacy, and corporate document runs. Inside HIBR ERP, Quiqup is wired in natively: every paid order can dispatch a Quiqup pickup with one click, every status update flows back to the order and the customer in real time, and every Cash-on-Delivery remittance reconciles to the originating invoice automatically.

What this integration does

One-click booking from any HIBR order. When an order is marked ready for dispatch in HIBR, hitting "Dispatch via Quiqup" books the pickup with live ETA, generates the courier label PDF, and pushes the tracking link to the customer over WhatsApp or email.
Live status sync. Picked up, in transit, at the door, delivered, failed — every Quiqup status update writes back to the HIBR order timeline and triggers the next workflow (auto-mark as fulfilled, COD reconciliation, refund flow on failed delivery).
Cash on Delivery reconciliation. Driver collects cash (or accepts card via Quiqup's portable POS where available), Quiqup remits net of fees, and HIBR matches each remittance line to its originating invoice. No manual COD spreadsheet.
Quote-before-promise. Before you confirm a delivery window to a customer, HIBR pings Quiqup for a live ETA and price. You quote the customer only after Quiqup confirms it can actually do it.
Multi-pickup routing. If you run multiple kitchens or warehouses, HIBR picks the right origin for each order based on stock and customer pin, then books from that origin.
Returns handling. A failed delivery or customer return flows back through Quiqup automatically; HIBR generates the credit note, reverses the inventory, and adjusts VAT under UAE FTA rules.

Setup in 8 minutes

Open HIBR ERP → Settings → Logistics → Add carrier → Quiqup. You'll need your Quiqup merchant API key from your Quiqup business portal.
Paste credentials, define pickup origins. List each kitchen, store, or warehouse with its address pin. HIBR will route orders to the closest origin.
Pick a default service level. Express (under 90 minutes), Same-Day Standard, or Scheduled. You can override per order.
Map carrier-fee account. Choose the expense account where Quiqup fees post (default: "Last-mile delivery — Quiqup"). Split by branch, channel, or product as needed.
Run a test booking. HIBR creates a test order, books a 1 AED Quiqup pickup, and (optionally) cancels it. Confirms credentials, webhook receipt, and label PDF generation. About 2 minutes.
Enable on the channels you want. Storefront checkout, WhatsApp orders, POS, B2B orders, manual ad-hoc dispatches. Save.

Use cases

Dubai fashion DTC — same-day on every Dubai order. A Dubai-based womenswear brand promises same-day delivery for any order placed before 3 p.m. HIBR confirms a live Quiqup ETA at checkout, books the pickup the moment the warehouse marks the order packed, and pushes a tracking link to the customer over WhatsApp. Same-day promise actually gets kept, not just marketed.

JLT cloud kitchen — multi-restaurant dispatch. A cloud-kitchen operator runs 5 virtual restaurants from one JLT prep facility. Orders flow in from Talabat, Noon Food, and the operator's HIBR-hosted storefront. HIBR collates pickups and dispatches Quiqup with stop-grouping, then reconciles courier fees back to the originating brand for accurate per-brand margin.

Abu Dhabi beauty subscription — monthly cycle. Beauty subscription company runs a monthly cycle: pick & pack day 1, dispatch day 2. On day 2 morning, HIBR books one Quiqup batch covering all 600+ Abu Dhabi addresses, hands the labels and manifest to the warehouse, and tracks every drop-off back to the subscriber's HIBR record. Failed-delivery exceptions flow into a queue, not a chaos.

Pricing. The Quiqup integration is included free in HIBR ERP Lite (199/mo), Pro (499/mo), and Enterprise (14,990/yr). You pay Quiqup's standard courier rates directly — per-drop, batch, and scheduled tiers — under your Quiqup commercial agreement. HIBR adds no markup.

Frequently asked questions

What happens if Quiqup misses a delivery window?

HIBR's order timeline logs the planned window vs. actual. If Quiqup misses, the missed-window event triggers your configured response — auto-apologise over WhatsApp, auto-issue a partial refund, or escalate to your operations queue. The pattern is visible in HIBR's carrier-performance dashboard so you can renegotiate or switch carriers based on data, not anecdote.

Can I run Quiqup alongside other carriers?

Yes. Many HIBR customers run Quiqup for same-day intra-emirate, Aramex for international and inter-emirate, and Fetchr for high-volume e-commerce with returns. HIBR picks the right carrier per order based on origin, destination, weight, and service-level rules you configure.

How does FTA VAT treatment work on delivery fees?

Quiqup invoices you in AED for the courier fee. HIBR books the fee gross and the 5% input VAT separately, claimable against your output VAT in your FTA return — provided your tax invoice from Quiqup meets the FTA invoice requirements (which it does by default).

Wire Quiqup to HIBR ERP in under 10 minutes

Free integration in every tier. Same-day UAE last-mile, booked from any order, reconciled to your AED ledger. Beta launches October 2026 — join the waitlist for founding-customer pricing.

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