Zapier is the world's most widely-used no-code automation platform, connecting more than 5,000 web apps via simple trigger-and-action workflows. For UAE SMBs running HIBR ERP, Zapier is the answer to a very specific problem: HIBR has native integrations to the apps that matter most for the region — payments, WhatsApp, marketplaces, couriers, social, the FTA — but every business has a long tail of niche tools the team also depends on. A specialist CRM. A scheduling app the founder personally chose three years ago. An internal HR tool from the parent group. A marketing automation platform the agency set up. The HIBR Zapier app exposes every meaningful HIBR event as a Zapier trigger and every meaningful HIBR action as a Zapier action, so any of those long-tail apps can be wired up in minutes — by an operations lead, not by an engineer.
What this integration does
- Triggers (HIBR → other apps). Invoice paid, invoice issued, invoice overdue, contact created or updated, order shipped, order returned, quote accepted, lead captured, stock-low alert, support ticket opened, engagement closed.
- Actions (other apps → HIBR). Create or update a contact, create an invoice, create a quote, log a payment, add a tag, post a note on a contact, create a task, mark an invoice as paid, add an inventory adjustment.
- OAuth one-click connect. The HIBR Zapier app authenticates via OAuth 2.0 in a single redirect. No API keys to copy or rotate manually.
- Field-level mapping with HIBR-aware types. Currencies, VAT rates, payment terms, and product SKUs all appear with the correct types and validation, so your Zaps don't silently break on a malformed amount.
- Filter and Formatter support. Combine HIBR with Zapier's Filter, Formatter, and Paths to build conditional automations — "if invoice over 50,000 and customer in Abu Dhabi, do X; otherwise Y".
- Two-way idempotency. Triggers carry unique IDs; actions check for existing records by reference. Zaps that re-fire don't create duplicates in HIBR.
Setup in 6 minutes
- Open HIBR ERP → Settings → Integrations → Zapier. Click "Connect to Zapier".
- Sign in to Zapier and authorise HIBR. The OAuth handshake registers HIBR as a connected app under your Zapier account.
- Pick a starter template (optional). HIBR publishes a library of common Zapier templates — "When invoice is paid, add row to Google Sheet", "When contact created in HubSpot, add to HIBR", "When Calendly event booked, create a HIBR engagement". Use one, or build from scratch.
- Build your first Zap. Choose a HIBR trigger, choose an action app, map the fields. Test the Zap with a sample HIBR record.
- Turn the Zap on. Zapier runs the automation. You see Zap-firing logs both in Zapier's Task History and in HIBR's outbound webhook log for full audit.
Use cases
Frequently asked questions
When should I use Zapier vs. a HIBR native integration?
Native first, Zapier second. HIBR's native integrations to WhatsApp, Telr, Shopify, Microsoft 365, and Google Workspace are more performant, more nuanced, and reconcile financial flows automatically. Use Zapier for everything else.
How does Zapier compare to building a direct API integration?
Zapier is faster, cheaper, and well-suited for workflows your operations lead can describe in plain English. A direct API integration is better when you need high throughput, custom logic, or sub-second latency — your CTO can build against HIBR's documented REST API and webhooks for those cases.
What about data residency and PDPL compliance?
Zapier processes data in line with its own infrastructure regions. HIBR Zaps only carry the field-level data you map into a Zap — if you do not include personal data in the mapping, none is sent. Workspace admins can apply Zapier's data-controls features to enforce the policy.
Wire Zapier to HIBR ERP in under 10 minutes
Free integration in every tier. 5,000+ downstream apps. No engineering required. Beta launches October 2026 — join the waitlist for founding-customer pricing.
Join the waitlist →Related: Microsoft 365 integration · Google Workspace integration · WhatsApp Business integration · Shopify integration · HIBR ERP pricing